Returns

The WeSellPipes Customer Support Team works hard to ensure our customers are completely satisfied with every purchase. 

In the event that you are not satisfied, please contact us within 5 days of the order delivery date, by either opening a Support Ticket or emailing us at [email protected]. Our Support Team will issue a Return Authorization and instruct you how to proceed. We suggest you do a thorough inspection of your purchase immediately upon receipt and before using it. Items that have been used and are not in their new and original condition cannot be returned.

If your order arrives broken or damaged DO NOT USE IT, DO NOT TRY TO FIX IT, and DO NOT THROW AWAY THE SHIPPING BOX/MATERIALS. Contact us immediately by opening a Support Ticket or emailing us at [email protected]. Include your order number along with clear pictures of:

1) the damaged item

2) the shipping box 

3) the packing material

Our Support Team will issue a Return Authorization and instruct you how to proceed. All reports of damage must be received within 5 days of the order delivery date. Items that have been used and are not in their new and original condition cannot be returned or exchanged. Please keep the damaged item, the shipping box and any packing materials, these items will be required to receive a refund or replacement item.

**Reports of damage should be made immediately.

**Request for refunds or exchanges must be made within 5 days of the order delivery date.

**No refunds or exchanges will be given without an RA.

**Take clear photos and save all packing materials.

**Items that have been used and are not in their new and original condition cannot be returned.